The loss limit can be set, altered, or removed exclusively by the customer himself. If you wish to alter the restriction, please, follow the 'Self limitations' tab within the user profile.
Based on Estonian Gambling law § 55. (2), at least 48 hours should pass by after the request of limit increment or removal. Unfortunately, Olybet cannot accelerate the process of limit increment since such action would contravene the laws. A customer has to confirm changes in the “Self-limitations” section after 48 hours fully pass. This requirement was designed - first and foremost - for your own safety, so you could have some space to think. The decrement of the loss limit, on the other hand, enters into force immediately after the confirmation.
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.
Was this article helpful?
Articles in this section
- Where can I get help if I think I may have a gambling addiction?
- How to protect minors from gambling?
- What are the risks of gaming?
- How to play responsibly?
- How do I know that putting gambling restriction is the right thing to do for me?
- How to increase, decrease or remove the limit?
- How to activate the loss limit?
- Can I speed up the time it takes for a new limit to take effect?
- I have set a restriction on gambling for myself, can I cancel it?
- How to activate the overall stake limit?