How Loss Limits Work
Loss limits are designed to help you keep your gambling expenses under control by setting a clear maximum amount you’re willing to lose within a chosen time frame.
What Is a Loss Limit?
A loss limit allows you to set a maximum amount of money you can lose over a specific period, helping you manage your spending and stay in control of your gameplay.
Available Time Periods
You can choose to set a weekly or monthly loss limit:
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Weekly limit: The restriction lasts for 7 consecutive days.
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Monthly limit: The restriction lasts for a full calendar month or 30 consecutive days, depending on platform rules.
The time period begins from the exact moment the limit is first set.
How the Limit Works
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The limit becomes active immediately upon setting it.
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It applies to losses only—your net loss will be calculated during the selected period.
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Once the period ends, the limit automatically resets for the next corresponding time frame.
Example
If you set a weekly loss limit of €100 on July 14 at 21:15:
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Your first loss limit period will run from July 14 at 21:15 to July 21 at 21:15.
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After that, the next weekly period will begin automatically and continue with the same €100 limit from July 21 at 21:15 to July 28 at 21:15.
Adjusting Your Loss Limit
Decreasing the Limit
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You can decrease your limit at any time.
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The change takes effect immediately.
Increasing or Removing the Limit
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You can request to increase or remove your loss limit.
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This request will only take effect after 48 hours.
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During this period, you can cancel the change if you change your mind.
To make changes, go to the Self Limitations section of your account.
Where to Set or Adjust Your Loss Limit
You can set or modify your loss limit by clicking the button below: Set Your Loss Limit HERE
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.
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