If You Previously Closed Your Profile by Request
If you previously closed your profile upon request, please contact Customer Support to reopen it:
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Live Chat: Please log in to your account to access live chat.
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Email: support@olybet.com. Please ensure you send your request from the email address registered in your OlyBet account.
Reopening an Account with Self-Exclusion (OlyBet)
If you previously set Self-Exclusion status on your OlyBet profile:
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Check the Self-Exclusion Period: The account can only be reopened after the selected exclusion period has passed.
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If you chose a 36-month exclusion period, it must be fully completed before you can request reopening.
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To request the removal of self-exclusion, you must submit a written statement clearly expressing your wish to reopen your account. This request must be made directly by customer, the account holder.
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Log in to your OlyBet account and contact us via Live Chat.
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Send a request to unblock your OlyBet account from your registered email address to support@olybet.com.
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If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.
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