Troubleshooting: Game Issues
If you experience issues with a game, follow these steps to troubleshoot:
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Restart the Game
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Close the game and try reopening it. It should resume from where it got stuck.
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Check for Browser Updates and Clear Cache
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If the game is still not functioning properly, ensure your browser is updated to the latest version. Then, clear your browser’s cache and cookies.
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Contact Customer Support
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If the game continues to have issues, please reach out to our customer support team via live chat or email at support@olybet.com.
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When contacting support, please provide the following details to help us resolve the issue quickly:
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Game Name
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Time of Issue
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Round ID (You can find this in your gaming history)
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Description of the Issue
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Screenshot (if you received an error message)
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.
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