If you are disconnected during a game round, all placed bets remain active and are completed in your absence. When the connection is restored, you can view the bet results in the history window. You can find the game rules and terms in the section: https://www.olybet.eu/en/game-rules
Unfortunately, sometimes the game can get stuck. Here are some actions you can take in order to troubleshoot:
- Close the game and try to open it again. It should continue from where it got stuck.
- If the game is still stuck, first check for browser updates and clear your cache and cookies.
- If the game still does not work as intended, please, contact customer support via live chat or e-mail: support@olybet.com
Please, provide the following information:
- Game name
- Time of issue
- Description of the issue
- Screenshot (in case of error received)
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