What Happens If You Get Disconnected During a Game?
If you are disconnected during a game round, any bets you placed remain active and will be completed automatically in your absence.
Once your connection is restored, you can check the results of your bets in the game history window.
View Game Rules and Terms:
You can find the official game rules and terms here: OlyBet Game Rules
What to Do If a Game Gets Stuck
If a game becomes unresponsive or frozen, try the following steps to resolve the issue:
Basic Troubleshooting Steps
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Close the game and reopen it – the game should resume from where it got stuck.
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Clear your browser’s cache and cookies.
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Check your browser version and update it to the latest version if needed.
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Restart your device.
Recommended Browser
For the best experience, use Google Chrome. If issues persist:
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Try using Incognito mode.
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Try playing from a different device.
If the issue continues and you cannot resume your game, please contact our support team.
Please include the following details when contacting us:
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Game name
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Time the issue occurred
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Description of the problem
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Screenshot, if you received an error message
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.